TechProtect is made for individuals and families that want to be free from worry about their protection while using their computers. Being proactive can sometimes eliminate expensive repairs, data recovery, other emergency services, and the length of time it takes to fix a problem.

Are you a business looking for similar services? Please see our Managed Security and Protection or Managed Services, where we offer industry-leading support, including Antivirus and Malware protection.

What does TechProtect do?

Once installed, TechProtect quickly and automatically detects viruses and malware and notifies us about critical issues on your computer. The best and most significant reason to switch is that the malicious software NOT detected by the software is caught by our technicians  24/7/365 while monitoring live. As we know, virus and malware software does not see every bad website, file, or program that can get on your machine. Not one program or service is 100% protection; however, with TechProtect, you will get as close as possible. TechProtect is not just software installed on your computer like all other antivirus programs. We have a massive advantage with our added 24/7 monitoring. If your computer experiences a problem, it will send a notification to our system so we can act upon the information. A support request form built into our software allows you to contact RWC Tech Solutions to submit a support request 24/7. You’ll benefit by receiving faster remote service and a higher quality of service overall as a TechProtect subscriber.

This service is a remote monitored service. Remote service allows us to work on your computer as if we were sitting in front of it and will enable us to assist you faster. It does not include in-store, onsite, remote, email, or phone technical support. The majority of virus and malware infections can be taken care of remotely; however, those that cannot must be brought into our service center or onsite service is needed and is not included with any package. Please note that we cannot remote into your computer without you physically clicking accept. We cannot see what you are doing on the internet unless you ask us to remote in and look.